Emerald Medical Group
Dr Ewen McPHEE
Dr Tore NORDLAND
Dr Gramae PAGEL
Dr Brendan HILL
Dr Ikenna ILECHUKWU
Dr Hillary VINCENT
Dr Bonnie TAYLOR
Dr Charles BLAIR
Dr Faustina MARVIN
Dr Muhammad ASGHAR
Dr Haidi MESSIAH
Dr Safwan SAYYAL
Dr Dina ZAKIROVA
Lot 1 Pilot Farm Road
PO Box 1844
EMERALD QLD 4720
Telephone: 4986 7400
All Hrs Ph: 49867400
Fax: 4982 4139
Email: [email protected]
ONLINE APPOINTMENTS NOW AVAILABLE – CLICK HERE
Emerald Medical Group is a GPA accredited practice
Dr Ewen McPhee (male) is a D.A.M.E and is able to do aviation medicals. Special Skin Check appointments Tuesdays from 8am-12MD
Dr Tore Nordland (male) Tues & Wed.
Dr Gramae Pagel (female).
Dr Brendan Hill (male) full time. Special Skin Clinic Appointments Fridays from 8.30am-1pm
Dr Ike Ilechukwu (male) GP Obstetrician.
Dr Hillary Vincent (female) works afternoons
Dr Bonnie Taylor (female) is a GP Registrar
Dr Charles Blair (Male) 2 days per fortnight GP Registrar/surgeon
Dr Faustina MARVIN (Female) GP Registrar
Dr Muhammad ASGHAR (Male) GP Registrar
Dr Haidi MESSIAH ( Male) Full Time
Dr Safwan SAYYAL (Male) Full Time
Dr Dina Zakirova (Female) Full Time
Routine appointments 7.30am to 8pm Monday to Friday and 9am to 3pm Saturdays, Sundays 10am-2pm.
Call 4986 7400 for appointments. Please tell the staff if it is urgent.
You can request a routine appointment by emailing [email protected] or book online appointments at www.ozdocsonline.com.au/practices/emerald-medical-group.
FOLLOWUP OF RESULTS
All patients are encouraged to make a followup appointment to discuss any test results with their doctor if possible. Patients are able to ring for results between 11am & 1 pm by following the prompts on the phone system. Nurses answering these calls will advise of results if doctor has marked as ok to do so or arrange follow up appointments to discuss if required. Outside these hours nurses may be able to give results depending on availability. Patients with results that the doctor has marked as needing followup will be contacted by phone. If unable to contact via phone after several attempts then letters will be sent to ensure followup occurs.
Available at the doctor’s discretion. Patients having difficulty accessing transport to our new location please advise reception
Ring 4986 7400 for opening hours or you can ring ReadyCare on 1800732392 for 24/7 phone consults with a GP. Please present to Emerald Hospital ED for urgent care.
The practice does not bulk-bill. A copy of the current fees is displayed at reception. Full payment is required at the time of consultation with most claims being submitted to medicare for instant rebate.
Please talk to the practice manager or your doctor if you are having difficulties paying fees. Account remittances can be forwarded to Central Highlands Healthcare Ltd, PO Box 1844, EMERALD QLD 4720.
Doctors do not take phone calls during consultations however a message will be forwarded to them & calls returned at their earliest opportunity. Emails are returned within the day. Patients of our practice have the right to access their personal health information under the Privacy Amendment (Private Sector) Act 2000. Requests should be made in writing. A fee may be charged. All patient information is kept strictly confidential and used only for the purposes of providing medical care to the patient. All Feedback on our service is welcomed at www.patientopinion.org.au
Health Ombudsman of Queensland, PO Box 13281 George St, BRISBANE QLD 4003 ph 133646 www.oho.qld.gov.au