Emerald Medical Group

Dr Ewen McPHEE

Dr Tore NORDLAND

Dr Gramae PAGEL

Dr Brendan HILL

Dr Ikenna ILECHUKWU

Dr Hillary VINCENT

Dr Bonnie TAYLOR

Dr Charles BLAIR

Dr Faustina MARVIN

Dr Muhammad ASGHAR

Dr Haidi MESSIAH

Dr Safwan SAYYAL

Dr Dina ZAKIROVA

Dr Bec JORGENSEN

Dr Sarah McLAY

Lot 1 Pilot Farm Road
PO Box 1844
EMERALD QLD 4720

Telephone: 4986 7400
All Hrs Ph:   49867400
Fax:            4982 4139
Email:         [email protected]

ONLINE APPOINTMENTS NOW AVAILABLE – CLICK HERE Https://widget2.appointuit.com/prac_18333

Emerald Medical Group is a GPA accredited practice

Dr Ewen McPhee (male) is a D.A.M.E and is able to do aviation medicals.  Special Skin Check appointments Tuesdays from 8am-12MD

Dr Tore Nordland (male) Tues & Wed.

Dr Gramae Pagel (female).

Dr Brendan Hill (male) full time. Special Skin Clinic Appointments Fridays from 8.30am-1pm

Dr Ike Ilechukwu (male) GP Obstetrician.

Dr Hillary Vincent (female) Part Time Mon 8-12, Wed-Fri 4pm-8pm

Dr Bonnie Taylor (female) is a GP Registrar Wed/Thurs

Dr Charles Blair (Male) 2 days per week GP Registrar/surgeon

Dr Faustina MARVIN (Female) GP Registrar

Dr Muhammad ASGHAR (Male) GP Registrar

Dr Haidi MESSIAH ( Male) Full Time

Dr Safwan SAYYAL (Male) Full Time

Dr Dina Zakirova (Female) Full Time

Dr Bec Jorgensen (Female) Part Time Rural Generalist Registrar (Obs) Mon/Tues

Dr Sarah McLay (Female) Thurs/Fri

HOURS
Routine appointments 7.30am to 8pm Monday to Friday and 9am to 3pm Saturdays, Sundays 10am-2pm.

APPOINTMENTS
Call 4986 7400 for appointments. Please tell the staff if it is urgent.
You can request a routine appointment by emailing [email protected] or book online appointments at www.ozdocsonline.com.au/practices/emerald-medical-group.

FOLLOWUP OF RESULTS

All patients are encouraged to make a followup appointment to discuss any test results with their doctor if possible.  Patients are able to ring for results between 11am & 1 pm by following the prompts on the phone system.  Nurses answering these calls will advise of results if doctor has marked as ok to do so or arrange follow up appointments to discuss if required.  Outside these hours nurses may be able to give results depending on availability.  Patients with results that the doctor has marked as needing followup will be contacted by phone.  If unable to contact via phone after several attempts then letters will be sent to ensure followup occurs.

HOUSE CALLS
Available at the doctor’s discretion. Patients having difficulty accessing transport to our new location please advise reception

AFTER-HOURS
Ring 4986 7400 for opening hours or you can ring ReadyCare on 1800732392 for 24/7 phone consults with a GP. Please present to Emerald Hospital ED for urgent care.

FEES
The practice does not bulk-bill. A copy of the current fees is displayed at reception. Full payment is required at the time of consultation with most claims being submitted to medicare for instant rebate.

Please talk to the practice manager or your doctor if you are having difficulties paying fees. Account remittances can be forwarded to Central Highlands Healthcare Ltd, PO Box 1844, EMERALD QLD 4720.

Doctors do not take phone calls during consultations however a message will be forwarded to them & calls returned at their earliest opportunity. Emails are returned within the day. Patients of our practice have the right to access their personal health information under the Privacy Amendment (Private Sector) Act 2000. Requests should be made in writing. A fee may be charged. All patient information is kept strictly confidential and used only for the purposes of providing medical care to the patient. All Feedback on our service is welcomed at www.patientopinion.org.au

Health Ombudsman of Queensland, PO Box 13281 George St, BRISBANE QLD 4003 ph 133646 www.oho.qld.gov.au