Excelsior Medical Centre

21 Exhibition Rd
Gympie QLD 4570

Telephone: 5482 5899
Facsimile:   5482 3981

Dr John BYRNES
MB BS (Qld)
Special interests: all aspects of general practice. Skilled in anaesthetics.

Dr John MANTON
MB BS (WA), Dip Obs, FRACGP
Special interest: surgical procedures

Dr James McCRAY
B.Phty(Hons), MB BS (Qld), Dip. O&G, FRACGP

Dr Rashida MALEK
MB BS, FRACGP

Dr Maura HARVEY
MBBS (Hons), FACRRM

Dr Chia (Marilyn) HSU
MbChB

Dr Felix WEHRLI
MBBS

Dr Jeremy SO
BSc (Pharm), MBBS

Dr Mihaela NEGRU-RADU
MD, SH&FPA, FRACGP

Dr Rebecca FRESHNEY
MB ChB

Dr Marelise PRETORIUS
MB ChB

Dr Joanne RYAN
B.Sc,MB BS

Dr Heleen Bontje
MD, MSc

Dr Tim Stanger
MbChB

Dr Zia Ghaznawi
MBBS

Amy LANGLEY
Podiatrist

Ricki-Lee Driver (Benevolent Nutrition Services)
BNutrDiet (Hons)

 

OUR PRACTICE
Excelsior  Medical Centre is an accredited practice.

Practice Manager:   Barb Daniell

HOURS
Monday-Friday  8.10am – 5.30pm
Saturday          8.30am – 11.30am
Sunday  & Public Holidays:  Closed

APPOINTMENTS

Please ring 5482 5899 for an appointment or use our online booking service . If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly. Please advise the surgery if you are unable to keep an appointment.

FEES
Full payment at the time of consultation  by cash, cheque, Visa, MasterCard or EFTPOS is required.
All childhood immunisations are bulk-billed.

Standard consultation fees are:

  • Private patient $79.50
  • Health Care Card holder $75.50
  • Pensioner $72.50

Longer more complex consultations will be charged at a higher fee, however the out of pocket expense will remain the same. Enquiries relating to fees for after hours call-outs, home visits and procedures should be directed to a receptionist.

TELEPHONE CALLS
The doctors will take phone calls relating to you or your family’s health. If seeing patients when you call they may have to call you back.   The Practice does not receive emails or SMS’s from patients.

PRESCRIPTIONS
Generally prescriptions for medications taken regularly can be obtained without appointment, providing they have been previously prescribed by this practice. Requests can be made by phone, letter or by calling in at the surgery between 10am – 4 pm. Two (2) working days notice is required.  If the script is collected by an agent (not the patient) then a small professional fee ($15) will apply which is non refundable from Medicare.

However each GP has a different procedure for repeat prescriptions, so please phone reception for advice regarding repeat prescriptions.

PATHOLOGY RESULTS
The Practice will contact you regarding any abnormal results to book a follow up appointment.  Please feel free to contact the Practice regarding any concerns you may have regarding results.

MEDICAL RECORDS
Your medical record is a confidential document.  It is the policy of this Practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
You may request a copy of your medical records by contacting the Receptionist.  A charge of $25 for a full copy of medical records would apply, however a Health Summary is supplied free of charge.  For more information please request a copy of our Privacy Policy.

COMPLAINT/GRIEVANCES/SUGGESTIONS
Complaints should be addressed to the Practice Manager either in writing or by phoning and asking to speak to the Practice Manager.  The Practice Manager would be happy to discuss any complaints or suggestions face-to-face.  If you feel your complaint has not been resolved, you may also like to lodge a formal complaint to:

Health Quality & Complaints Commission
GPO Box 3089 BRISBANE 4001
Ph: 1800 077 308

or to the OAIC (Office of the Australian Information Commissioner on 1300 336 002