Excelsior Medical Centre

21 Exhibition Rd
Gympie QLD 4570

Telephone: 5482 5899
Facsimile:   5482 3981

Dr John BYRNES
MB BS (Qld)
Special interests: all aspects of general practice. Skilled in anaesthetics.

Dr John MANTON
MB BS (WA), Dip Obs, FRACGP
Special interest: surgical procedures

Dr James McCRAY
B.Phty(Hons), MB BS (Qld), Dip. O&G, FRACGP

Dr Rashida MALEK
MB BS, FRACGP

Dr Chia (Marilyn) HSU
MbChB

Dr Felix WEHRLI
MBBS

Dr Bhargavi Kanuru
MD

Dr Mihaela NEGRU-RADU
MD, SH&FPA, FRACGP

Dr Rebecca FRESHNEY
MB ChB

 Dr Joanne RYAN
B.Sc,MB BS

Dr David Tunchon
MBBS, BAppSc

Dr Julianne DONOVAN
B.ScApp (Biomed), MBBS, FRACGP

Amy LANGLEY
Podiatrist

Ricki-Lee Driver (Benevolent Nutrition Services)
BNutrDiet (Hons)

Stephanie Bennett (Benevolent Nutrition Services)
BDiet (Hons)

 

OUR PRACTICE
Excelsior  Medical Centre is an accredited practice.

Practice Manager:   Barb Daniell

HOURS
Monday-Friday  8.10am – 5.30pm
Saturday          8.30am – 11.30am
Sunday  & Public Holidays:  Closed

AFTERHOURS MEDICAL CARE

Please call 13 Health (Ph: 13 432 584) for 24/7 health advice over the phone.   Our Practice does oncall 24/7 for all medical emergencies.   Please phone 5482 5899 to be connected to the Doctor Oncall.

APPOINTMENTS

Please ring 5482 5899 for an appointment or use our online booking service . If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly. Please advise the surgery if you are unable to keep an appointment.

FEES
Full payment at the time of consultation  by cash, cheque, Visa, MasterCard or EFTPOS is required.
All childhood immunisations are bulk-billed.

Standard consultation fees are:

  • Private patient $81.00
  • Health Care Card holder $77.00
  • Pensioner $74.00

Longer more complex consultations will be charged at a higher fee, however the out of pocket expense will remain the same. Enquiries relating to fees for after hours call-outs, home visits and procedures should be directed to a receptionist.

TELEPHONE CALLS
The doctors will take phone calls relating to you or your family’s health. If seeing patients when you call they may have to call you back.   The Practice does not receive emails or SMS’s from patients.

PRESCRIPTIONS
All requests for repeat scripts will require a consultation. Please phone the receptionists to book an appointment.  Appointments should be made with your regular GP.  The fee charged for this consultation will be at the GP’s discretion and not necessarily bulk billed.

PATHOLOGY RESULTS
The Practice will contact you regarding any abnormal results to book a follow up appointment.  Please feel free to contact the Practice regarding any concerns you may have regarding results.

MEDICAL RECORDS
Your medical record is a confidential document.  It is the policy of this Practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
You may request a copy of your medical records by contacting the Receptionist.  A charge of $25 for a full copy of medical records would apply, however a Health Summary is supplied free of charge.  For more information please request a copy of our Privacy Policy.

COMPLAINT/GRIEVANCES/SUGGESTIONS
Complaints should be addressed to the Practice Manager either in writing or by phoning and asking to speak to the Practice Manager.  The Practice Manager would be happy to discuss any complaints or suggestions face-to-face.  If you feel your complaint has not been resolved, you may also like to lodge a formal complaint to:

The Office of the Health Ombudsman
PO Box 13281, George Street,  BRISBANE 4003

Ph: 133 646       Email:   [email protected]