1/37 Jerrabomberra Parkway
(PO Box 152)
Jerrabomberra NSW 2619

Phone (all hours)   02 6255 8112
Facsimile               02 6255 8001
Email                    [email protected]
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A family-friendly practice providing quality care
to our community since 2008.

MEDICAL PRACTITIONERS
Dr David Yates (Practice Principal)
MBBS, FRACGP, DRCOG (Lond), DCH (Glas).

Dr Suzanne Ward
BMed, FRACGP

Dr Leone Harvey-Smith
BMed, FRACGP

Dr Suda Pranavan
MBBS, FRACGP

Dr Peter Cole
BMedSci (Hons), BMBS (UK), FRACGP, DCH, DRCOG

Dr Anita Dey
BMedSc, MBBS, FRACGP, DCH

Dr Heidi He
MBBS, FRACGP, BSc (Urban & Regional Planning), MSc(GIS)

Dr Penny Gosling
BSc, MBBS EMCert (ACEM), FRACGP

VISITING ALLIED HEALTH PROFESSIONALS
Podiatry Professionals
Mark Wagg – Remedial Massage Therapist
Simon Scott-Findlay – Diabetes Educator
Jo Barraclough – Accredited Practising Dietitian & Nutritionist
Linda Carter – Psychologist

OPENING HOURS
Mon, Tues, Wed, Fri    8am – 6pm
Thursday                   8am– 9pm
Saturday                   8am – noon

APPOINTMENTS
Standard appointments are 10 minutes. Longer consultations are available. Please advise the receptionists if you feel you require a longer appointment. After your Medicare rebate, there is usually very little difference in out-of-pocket expenses.

AFTER HOURS & HOME VISITS
In an emergency, dial 000.

For other urgent after-hours matters, ring the surgery on 02 6255 8112 for a recorded message, giving you the on-call doctor’s mobile number.

Home visits are available for those unable to attend the surgery.

OUR STAFF
Registered Nurses – Clare Barrott, Pippa Edgeley and Elyse Tynan and Lyn Richards.

Practice manager – Julia Worboys

Finance manager – Amanda Thomas

Medical receptionists – Alexis, Judy, Laura, Kayla, John, Sally, Rowena, Anya, Leanne and Jess.

PHONE CALLS TO THE DOCTOR OR NURSE
In an emergency, please call 000.

For other clinical issues, a nurse may be able to assist you immediately. If not, a nurse or your doctor will return your call within two working days.

RESULTS, RECALLS AND REMINDERS
Your doctor or nurse will contact you if they believe your results need discussion. If you wish to contact the surgery regarding your results, please allow three working days after your test has been performed.

We have a comprehensive reminder system for recurring activities including pap smears and immunisations. If you do not wish to participate in our reminder process, please inform our administration staff.

X-RAYS
Your x-ray images belong to you and we request that you keep them safe for future comparisons. We will keep a copy of the radiologist’s report.

MEDICAL EQUIPMENT AND STERILISATION
We maintain the strictest standards of cleaning, disinfection and sterilisation in line with RACGP and Australian Standards.

YOUR PRIVACY AND RIGHTS
Our Patient Privacy Policy Documentation is on display in the waiting room.  All of our team have signed confidentiality agreements in relation to your health records.  Your records will only be accessed by authorised people.

If you have any concerns about our surgery, please contact the Practice Manager.  If you are not satisfied with the outcome, you can contact the NSW Medical Board on 02 9879 2200 or the NSW Healthcare Complaints Commission on 02 9219 7444.

FEES
The Surgery at Jerra is a Private Billing Practice. Consultation fees are: Standard – $78, Long – $113 and Prolonged – $147. Other fees may apply for particular services. The fees schedule is available from reception. Fees up to date as at April 2016.

The Surgery at Jerra is a non-smoking premises.