1/37 Jerrabomberra Parkway
(PO Box 152)
Jerrabomberra NSW 2619
Phone (all hours) 02 6255 8112
Facsimile 02 6255 8001
Email [email protected]
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A family-friendly practice providing quality care
to our community since 2008.
Dr David Yates (Practice Principal)
MBBS, FRACGP, DRCOG (Lond), DCH (Glas).
Dr Suzanne Ward
Dr Leone Harvey-Smith
Dr Suda Pranavan
Dr Peter Cole
BMedSci (Hons), BMBS (UK), FRACGP, DCH, DRCOG
Dr Anita Dey
BMedSc, MBBS, FRACGP, DCH
Dr Heidi He
MBBS, FRACGP, BSc (Urban & Regional Planning), MSc(GIS)
Dr Penny Gosling
BSc, MBBS EMCert (ACEM), FRACGP
VISITING ALLIED HEALTH PROFESSIONALS
Mark Wagg – Remedial Massage Therapist
Simon Scott-Findlay – Diabetes Educator
Jo Barraclough – Accredited Practising Dietitian & Nutritionist
Linda Carter – Psychologist
Mon, Tues, Wed, Fri 8am – 6pm
Thursday 8am– 9pm
Saturday 8am – noon
Standard appointments are 10 minutes. Longer consultations are available. Please advise the receptionists if you feel you require a longer appointment. After your Medicare rebate, there is usually very little difference in out-of-pocket expenses.
AFTER HOURS & HOME VISITS
In an emergency, dial 000.
For other urgent after-hours matters, ring the surgery on 02 6255 8112 for a recorded message, giving you the on-call doctor’s mobile number.
Home visits are available for those unable to attend the surgery.
Registered Nurses – Clare Barrott, Pippa Edgeley and Elyse Tynan and Lyn Richards.
Practice manager – Julia Worboys
Finance manager – Amanda Thomas
Medical receptionists – Alexis, Judy, Laura, Kayla, John, Sally, Rowena, Anya, Leanne and Jess.
PHONE CALLS TO THE DOCTOR OR NURSE
In an emergency, please call 000.
For other clinical issues, a nurse may be able to assist you immediately. If not, a nurse or your doctor will return your call within two working days.
RESULTS, RECALLS AND REMINDERS
Your doctor or nurse will contact you if they believe your results need discussion. If you wish to contact the surgery regarding your results, please allow three working days after your test has been performed.
We have a comprehensive reminder system for recurring activities including pap smears and immunisations. If you do not wish to participate in our reminder process, please inform our administration staff.
Your x-ray images belong to you and we request that you keep them safe for future comparisons. We will keep a copy of the radiologist’s report.
MEDICAL EQUIPMENT AND STERILISATION
We maintain the strictest standards of cleaning, disinfection and sterilisation in line with RACGP and Australian Standards.
YOUR PRIVACY AND RIGHTS
If you have any concerns about our surgery, please contact the Practice Manager. If you are not satisfied with the outcome, you can contact the NSW Medical Board on 02 9879 2200 or the NSW Healthcare Complaints Commission on 02 9219 7444.
The Surgery at Jerra is a Private Billing Practice. Consultation fees are: Standard – $78, Long – $113 and Prolonged – $147. Other fees may apply for particular services. The fees schedule is available from reception. Fees up to date as at April 2016.
The Surgery at Jerra is a non-smoking premises.