1/37 Jerrabomberra Parkway
(PO Box 152)
Jerrabomberra NSW 2619

Phone (all hours)   02 6255 8112
Facsimile               02 6255 8001
Email                    [email protected]
Find us on Facebook

A family-friendly practice providing quality care
to our community since 2008.

MEDICAL PRACTITIONERS
Dr David Yates (Practice Principal/Owner)
MBBS, FRACGP, DRCOG (Lond), DCH (Glas).

Dr Suzanne Ward 
BMed, FRACGP

Dr Leone Harvey-Smith 
BMed, FRACGP

Dr Suda Pranavan 
MBBS, FRACGP

Dr Peter Cole 
BMedSci (Hons), BMBS (UK), FRACGP, DCH, DRCOG

Dr Tracy Johns
MBBS, MForensMed, FFCFM (RCPA), FRACGP, DRANZCOG, Grad Dip Rural

Dr Anita Dey
BMedSc, MBBS, FRACGP, DCH

Dr Heidi He
GP Registrar
MBBS, BSc (Urban & Regional Planning), MSc(GIS)

Dr Penny Gosling
GP Registrar
MBBS, BSc (Biology & Medical Humanities)

Dr Maggie Forbes
Nutritional Medicine

 

VISITING ALLIED HEALTH PROFESSIONALS

Podiatry Professionals
Alison Cook - Perinatal Counsellor
Mark Wagg - Remedial Massage Therapist
Simon Scott-Findlay – Diabetes Educator
Jo Barraclough – Accredited Practising Dietitian & Nutritionist

OPENING HOURS
Mon, Tues, Wed, Fri    8am – 6pm
Thursday                   8am– 9pm
Saturday                   8am – noon

APPOINTMENTS
Standard appointments are 10 minutes. Longer consultations are available. Please advise the receptionists if you feel you require a longer appointment. After your Medicare rebate, there is usually very little difference in out-of-pocket expenses.

AFTER HOURS & HOME VISITS
The surgery provides after-hours care and home visits within the local area when appropriate.  These must be approved by the doctor.

OUR STAFF
Registered Nurses – Clare Barrott, Anne Brian and Lyn Richards.
Practice manager – Julia Worboys
Co-owner/manager – Kylie Yates

Medical receptionists – Vicki Asciak, Amanda Thomas, Marian Stewart, Judy Ffrench, Laura Pottinger, Michelle Miller, Cheyenne Bowers, Sally Alccock, Angela Vrkik, Emily Kennelly & Ruaidhri Worboys.

PHONE CALLS TO THE DOCTOR OR NURSE
In an emergency, please call 000.

For other clinical issues, a nurse may be able to assist you immediately. If not, a nurse or your doctor will return your call within two working days.

RESULTS, RECALLS AND REMINDERS
Your doctor or nurse will contact you if they believe your results need discussion. If you wish to contact the surgery regarding your results, please allow three working days after your test has been performed.

We have a comprehensive reminder system for recurring activities including pap smears and immunisations. If you do not wish to participate in our reminder process, please inform our administration staff.

X-RAYS
Your x-ray images belong to you and we request that you keep them safe for future comparisons. We will keep a copy of the radiologist’s report.

MEDICAL EQUIPMENT AND STERILISATION
We maintain the strictest standards of cleaning, disinfection and sterilisation in line with RACGP and Australian Standards.

YOUR PRIVACY AND RIGHTS
Our Patient Privacy Policy Documentation is on display in the waiting room.  All of our team have signed confidentiality agreements in relation to your health records.  Your records will only be accessed by authorised people.

If you have any concerns about our surgery, please contact the Practice Manager.  If you are not satisfied with the outcome, you can contact the NSW Medical Board on 02 9879 2200 or the NSW Healthcare Complaints Commission on 02 9219 7444.

FEES
The Surgery at Jerra is a Private Billing Practice. Consultation fees are: Standard – $78, Long – $113 and Prolonged – $147. Other fees may apply for particular services. The fees schedule is available from reception. Fees are as at December 2016.

The Surgery at Jerra is a non-smoking premises.