Fees & Cancellation Policy
We are a Mixed Billing Practice.
Please ensure you are aware of the Doctor’s fee when booking appointments. All Doctor Billing types can be found under Our Doctors Tab on our website, or through our online booking.
WALK IN CLINIC Fee ($30 gap) Private fee with a Medicare rebate:
Item 23 – less than 20mins – $67.60 – Medicare Rebate $37.05
Item 36 – at least 20mins – $102.80 – Medicare Rebate $71.70
Item 44 – lasting at least 40mins – $137.15 – Medicare Rebate $105.55
After Hours Consult Fee ($30 gap):
Before 8am & after 8pm weekdays, before 8am & after 1pm Saturdays, all day Sunday
Item 5020 – less than 20mins – $79.00 – Medicare Rebate $49
Item 5040 – at least 20mins – $113.95 – Medicare Rebate $83.95
Item 5060 – lasting at least 40mins – $147.75 – Medicare Rebate $117.75
Mental Health & Group/Family consultation Fee with Dr Vinh Tran:
$50 gap ($50 above the Medicare Rebates)
Consultation >50mins Item no. 80110 Fee $154.80 (rebate $84.80) *Gap $70 – Medicare Rebate only for Mental Health Care Plan
Bulk Billing available for HCC/Pension card/DVA holders under a Mental Health Care Plan (conditions apply) – Please contact reception for full details.
For non directive pregnancy support counseling with Ms Fabienne Green
Medicare eligiblity requirements:
- Max 3 visits per patient, per pregancy consult >30mins
- Must be pregnant OR have pregnancy related issues in the preceding 12 months
- Needs a normal referral from your GP
- Item no. 81000 Fee $132.20 (Rebate $62.20) *Gap $70
Prior to your appointment, for Medicare rebate eligibility, please ensure you have the necessary documents from your Doctor. Documents required include:
- Your GP Mental Health Plan, or
- Your GP Management Plan with the Team Care Arrangement.
APPOINTMENT CANCELLATION POLICY
We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that scheduled appointments be cancelled at least 24 hours in advanced.
Our doctors and allied health professionals want to be available for your needs, for the needs of all our patients. When a patient does not show for a scheduled appointment, other patients lose the opportunity to be seen.
It is crucial that you notify us of your cancellation, at least 24 hrs prior to your appointment time, to avoid the $55.00 cancellation fee.