St Helena Mediplex is a fully accredited general practice. All doctors are vocationally registered.
Our building is purpose designed to maintain confidentiality and provide a calming, caring and comfortable atmosphere.
Open BY APPOINTMENT:
Monday-Friday 8.30am- 7pm
Saturday 9am -1pm
Please ring 9438 5666 for an appointment. If you need more time with the doctor, please tell the receptionist when you make your booking.
Urgent medical problems will always be dealt with promptly.
We are happy to visit you at home if you are too sick to come to the surgery. Please ring 9438 5666.
When the surgery is closed, please ring our locum service “Doctor Doctor” on 13 26 60. In case of an emergency, please dial 000 for an ambulance.
Our friendly reception staff – Wendy (Practice Manager), Kathy, Voula, Helen, Judy, Lindy and Sarah, along with our Sisters Robin, Katie, Rachael and Serena are available to make bookings or help in any way.
We value your opinion – should you have any comments or complaints please address them in writing to the Practice Manager. For medical complaints the Health Services Commission can be contacted on 1800 136 066.
We are located adjacent to Woolworths at St Helena Marketplace.
You can contact your doctor by ringing during surgery hours. Emergency calls will always be put straight through.
This practice runs a computerised reminder system for various medical conditions. If you would prefer not to be on this list, please tell our receptionists.
Please pay at time of consultation by cash, cheque or card. If you have any difficulty paying our fees at any time, please do not hesitate to discuss it with us.Veterans Affairs cardholders are bulk-billed.
Please remember to cancel unwanted appointments as a non rebatable non attendance fee will be charged. A full list of common fees can be found on our noticeboard.