SYNERGY MEDICAL PRACTICE

Corner of Greenwich Road & Pacific Highway
Level 3, 156 Pacific Highway,
Greenwich NSW 2065

Telephone: (02) 9966 8871
Facsimile: (02) 9436 2447

IMPORTANT: If you think you are at risk of Covid-19, please do NOT come in to the practice. Please call reception and they will instruct you on what steps will need to be taken.

ALL APPOINTMENTS ARE TELEPHONE CONSULTATIONS.

PLEASE DO NOT ATTEND THE PRACTICE AS THE DOORS WILL BE LOCKED.

If you need to physically attend the practice, please call reception on 9966 8871.

Dr Diana Merhi
MB BS (Syd), DCH, FRACGP

Dr Elizabeth Campbell
MB BS (Syd), B Mus Studies, DCH, FRACGP

Dr Rachel Tan
MB BS (Hons), FRACGP, Dip Paeds

Dr Lauren McCormack
BMed (Dist), BSci, SCHP (DCH), FRACGP

Judith Krause
JP AASW CAPA ASSERT ACA PACFA FSA ANZICA
Mental Health (Clinical) Social Worker

Kirilee Matters
Hlth Sc (Nutr & Diet), MSc, APD
Dietitian

Mig Rees
Dip Pod, BEd (Hons)
Podiatrist

Sawako Nose
Practice Nurse

Miriam H
Rebecca D
Patrick L
Isabella M

Practice Receptionists

OPENING HOURS
Monday – Friday 8:30 am – 6 pm

SERVICES

  • Women’s Health – including pap smears, breast checks, shared antenatal care
  • Asthma and Diabetes care
  • Health Assessments, check-ups
  • Skin checks, removal of moles, cryotherapy, small procedures.
  • Baby and kids health checks and immunisations
  • Men’s Health checks
  • Pre-Employment medicals and Workers Compensation
  • Travel vaccines and advice
  • Flu vaccines
  • ECG

We have a reminder system in place. If you do not want to receive these please let reception know.

APPOINTMENTS
Consultation is by appointment only. Please go to www.hotdoc.com.au to book an appointment online, or phone the surgery on the above number to arrange a time. If you need a longer appointment please let reception know on booking. Urgent appointments are available on the day if needed. If you do not arrive for your appointment a $30.00 non attendance fee is payable.

HOME VISITS
If you are unable to attend the surgery due to illness a home visit can be arranged.

Please phone the surgery as soon as possible or early on the day to arrange a time. Home visits are performed in the local area only in a 5km radius.

AFTER HOURS
For emergencies out of surgery hours please phone the after hours Home Doctor Service on 13 74 25. Instructions for contacting after hours doctors are also on the answering machine. Alternatively you can phone 000 for an ambulance.

TELEPHONE CALLS AND ­CORRESPONDENCE
The doctors are unable to take calls while consulting with patients, please leave a message with reception and the doctor will return your call when they are able to do so.

If you have an urgent issue please make an appointment to see the doctor.

Due to security reasons the doctor does not send or receive emails to or from patients, as normal email is not encrypted and therefore sensitive medical problems need a face to face consultation with the doctor.

Alternatively you can access the secure email through OzDocsOnline, you can do this by clicking on the ‘book appointment’ link on our website or searching via the OzDocsOnline website: Google search and then either type in the doctors name or Synergy Medical Practice in the stated field. You can request referrals, prescriptions, printing/posting of results & book appointments online if you are not able to attend the practice; rules & fees apply

PRESCRIPTIONS/REFERRALS/RESULTS
In most cases an appointment is required for repeat prescriptions, referrals or results. In some cases we can write your request for ongoing care as long as you have seen the doctor in the last 3 months. You can request the above through the OzDocsOnline website; rules and fees apply.

CONSULTATION FEES
A list of our fees is on display in the waiting room. Children, Single Parents, Health Card Holders and Pensioners are bulk billed.
Payment is required at the time of the consultation. We accept cash, cheque, Mastercard and Visa.

To provide feedback or make a complaint, send an email to [email protected]

For any complaints against doctors please refer to the Medical Council NSW’s website: http://www.mcnsw.org.au/.

The complaints are received online, via email or mail.

PRIVACY
All patient records are kept strictly confidential. A copy of our Privacy Policy is available on request at reception.

For our records, we require the following personal information from all patients over the phone, as well as new patients when they come into their first appointment.

  • Full Name
  • Date of Birth
  • Address

If you are a new patient, our reception staff, nurse or doctors may also ask for the following details to inform you care:

  • Next of Kin and Emergency Contact
  • Occupation
  • Religion
  • Cultural Identity
  • Contact details, including phone numbers and an email address
  • Smoking and Alcohol Consumption