SYNERGY MEDICAL PRACTICE
Corner of Greenwich Road & Pacific Highway
Level 3, 156 Pacific Highway,
Greenwich NSW 2065
Telephone: (02) 9966 8871
Email: [email protected]
Welcome to Synergy Medical Practice. We are and independently run General Practice located in St Leonards/Greenwich. We are a team of doctors and allied health professionals who strive to deliver your health care on a new level. We feel like every patient is part of the family and want to create an environment where our patients and staff feel safe and respected.
Our reception staff are here to support you.
We offer face to face, telehealth and phone consults.
If you think you are at risk of Covid-19, please be considerate of our staff and patients and arrange for a telephone consult with one of our doctors.
Dr Diana Merhi
MBBS (Syd), DCH, FRACGP
Dr Lauren McCormack
BMed (Dist), BSci, SCHP (DCH), FRACGP
Dr Katrina Bradley
Dip Pod, BEd (Hons)
Monday – Friday 8:30am – 6pm
- Women’s Health – including pap smears, breast checks, shared antenatal care
- Asthma and Diabetes care
- Health Assessments, check-ups
- Skin checks, removal of moles, cryotherapy, small procedures.
- Baby and kids health checks and immunisations
- Men’s Health checks
- Pre-Employment medicals and Workers Compensation
- Travel vaccines and advice
- Flu vaccines
- Iron Infusions
We have a reminder system in place. If you do not want to receive these please let reception know.
Consultation is by appointment only. Please go to www.hotdoc.com.au to book an appointment online, or phone the surgery on the above number to arrange a time. If you need a longer appointment please let reception know on booking. Urgent appointments are available on the day if needed. If you do not arrive for your appointment a $35.00 non attendance fee is payable.
If you are unable to attend the surgery due to illness a home visit can be arranged.
Please phone the surgery as soon as possible or early on the day to arrange a time. Home visits are performed in the local area only in a 5km radius.
For emergencies out of surgery hours please phone the after hours Home Doctor Service on 13 74 25. Instructions for contacting after hours doctors are also on the answering machine. Alternatively you can phone 000 for an ambulance.
TELEPHONE CALLS AND CORRESPONDENCE
The doctors are unable to take calls while consulting with patients, please leave a message with reception and the doctor will return your call when they are able to do so.
If you have an urgent issue please make an appointment to see the doctor.
Due to security reasons the doctor does not send or receive emails to or from patients, as normal email is not encrypted and therefore sensitive medical problems need a face to face consultation with the doctor.
In most cases an appointment is required for repeat prescriptions, referrals or results.
We are a private billing practice. Pension & DVA card holders and children aged 16 and under are exempt.
A list of our fees is on display in the waiting room.
Payment is required at the time of the consultation. We accept cash, cheque, Mastercard and Visa.
To provide feedback or make a complaint, send an email to [email protected].
For any complaints against doctors please refer to the Medical Council NSW’s website: http://www.mcnsw.org.au/.
The complaints are received online, via email or mail.
For our records, we require the following personal information from all patients over the phone, as well as new patients when they come into their first appointment.
- Full Name
- Date of Birth
If you are a new patient, our reception staff, nurse or doctors may also ask for the following details to inform your care:
- Next of kin and emergency contact
- Cultural identity
- Contact details, including phone numbers and an email address
- Smoking and alcohol consumption